Please read the following carefully as it contains important information relating to the details that you give us.
We are a Managing General Agent in Galway that specialises in providing commercial insurance products in Ireland for our partners around Europe.
We require personal information in order to generate a quote/policy that is specifically tailored to your needs. We are also required by law to provide and check certain databases for fraudulent activity (i.e. The E.U. sanctions list).
In order to process a claim – we would require evidence of what occurred and what losses/injuries you may have sustained. In some circumstances, this may include sensitive data.
This information may be shared with other companies in order to meet our legal requirements. (See Who do we share your information with Section).
Primarily, we collect information about you from your broker, who is working on your behalf. On occasion we may also obtain data as follows:
We may share some of your information with a number of Third Parties:
We would also share your data in order to meet any legal obligations (via An Garda Siochana, Courts, or other government agencies that have a legal right to your information).
In order to provide you a policy, we do share your information with the Insurers that would be within the EEA (European Economic Area). This is all done within the GDPR regulations.
All policy information will be held for 7 years after the end of the client/Insurer relationship. In the event of a claim being notified we would hold onto the information for 18 years to meet our legal obligations. We only require this information in order to meet our legal obligations and will not use it for any other purposes other than to meet our legal obligations.
If you believe the information is wrong about you – please contact us via email or phone and we will try and rectify the issue as soon as possible.
You may at any time request any of the following from us
If you wish to request any of the above, please email us a request to firstname.lastname@example.org or write to us at our address (see below).
In order to make sure we do not provide your information to another party please provide us with your Name, Address, Date of Birth and any policy IDs/Claims References that you have along with photo identification and Proof of address.
All requests are free of charge and we will try to respond within one month from receipt of the request. If this timeframe cannot be met, we will inform you of this along with the reason this may occur.
Requests to restrict your data may lead to Catalpa being unable to continue to provide an insurance product and/or handle your claim(s) as we have legal obligations to uphold.
This notice will change periodically, so please check it each time you send us personal information or renew your policy to make sure you are aware of everything.
If you have any questions on this notice, please contact:
Data Protection Dept.
Catalpa Underwriting Ltd,
Parkmore Bus Park West,
You may also email us at email@example.com
If you wish to make a complaint, please send an email to firstname.lastname@example.org or write to us using the address above. We will investigate your complaint and respond with the outcome within 30 days.
If you are not satisfied with the outcome, you can lodge a complaint with the Office of the Data Protection Commissioner, Canal House, Station Road, Portarlington, Co. Laois, R32 AP23.